Manager

About the Company Jay Goga Limited operates through two primary business units: a courier and logistics service, as well as a retail grocery store. We are committed to providing exceptional service in both sectors and are looking for a dedicated professional to join our team. About the Role We are seeking a full-time Manager to oversee the daily operations and long-term strategic direction of both business units. This is a crucial leadership position that involves operational oversight, logistical coordination, staff supervision, and business development. Key Responsibilities Courier and Delivery Services (Primary Focus): - Plan, direct, and coordinate the operational activities of the courier division. - Develop and implement efficient delivery routes, schedules, and fleet management strategies. - Monitor and manage driver performance, delivery KPIs, and customer satisfaction. - Ensure compliance with transport safety regulations and company policies. - Liaise with clients to manage expectations and enhance service delivery. Grocery Store Operations: - Provide logistical and operational support to the grocery store, particularly in managing incoming and outgoing deliveries and inter-site transport. - Coordinate inventory flow and assist store management in rostering, stock management, and customer service oversight. - Supervise delivery-related staff and support recruitment and training across departments. Management & Strategic Functions: - Develop and monitor budgets, operational plans, and performance reports for both business units. - Lead, motivate, and manage cross-functional teams. - Identify business growth opportunities and enhance operational efficiency. - Implement policies and procedures aimed at improving productivity and customer experience. Requirements - A relevant tertiary qualification in business management, logistics, or a related field is preferred, or equivalent industry experience. - Proven experience in a managerial or operational leadership role, ideally within logistics and retail. - Excellent organizational and problem-solving skills. - Strong communication and interpersonal abilities. - Capability to manage budgets, resources, and teams effectively. - A clean New Zealand full driver’s license is essential. If you are a New Zealand citizen or resident, or possess valid work rights, we would love to hear from you. Please note that we have a stringent drug policy in place, so mandatory drug testing is part of our recruitment process. Candidates should be flexible to consent to drug testing and a credit check. Additionally, the ability to work late shifts and/or weekends is required. Benefits We offer a competitive salary and opportunities for professional growth within our organization. Joining our team means becoming part of a dynamic company dedicated to excellence in service delivery across both our courier and retail operations.