Branch Manager

About the Company CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd, boasting a nationwide network for sales, parts, and service. We are proud to be New Zealand's exclusive authorized dealer for Hitachi Construction Machinery, Tigercat, Bell Equipment, HSC Cranes, Montabert, and Isuzu Industrial Engines. Additionally, we serve as an authorized sales, parts, and service dealer for Isuzu Trucks in Wellington. Our commitment to our employees and customers is paramount, and we strive to foster a supportive and innovative company culture. About the Role We are looking for an experienced and motivated individual to join our network leadership team as the Auckland Branch Manager. This is an exciting time for CablePrice as we not only represent the market-leading Hitachi brand but have also recently been appointed as the importer and distributor for Tigercat forestry and off-road industrial material processing equipment in New Zealand. We are in the process of developing a state-of-the-art flagship branch at a prime Auckland location, with close motorway access. We need a strong leader to guide our team and drive the business forward. As the Auckland Branch Manager, you will be responsible for managing After Sales operations, supporting a successful sales team, enhancing performance, building customer relationships, and continuing to support our Auckland Branch. You will be a successful people leader in a region experiencing growth and will be instrumental in influencing positive change to ensure operational success. Responsibilities Include - Leading Health and Safety initiatives, owning our Health and Safety processes and reporting, and providing ongoing advice to manage risks for both our people and the business. - Strategically planning, organizing, and controlling branch activities to achieve and surpass budget targets. - Developing and executing effective service and parts sales strategies. - Contributing to local sales strategies to increase the company's market share. - Leading initiatives for staff development and effectively managing employee relations. - Collaborating with fellow Branch and Functional Managers to implement best practices and ensure consistency across all departments. Requirements We are looking for candidates who possess strong leadership experience, a customer-centric approach to operations management, and a dedication to continuous improvement. Ideal candidates will have: - A passion for engaging with customers face-to-face at their locations. - Excellent analytical, business planning, problem-solving, and communication skills. - Financial analytical skills necessary to meet and exceed revenue and profitability targets. - Senior leadership experience in dealership operations. - A commitment to delivering high-quality service and ensuring exceptional customer satisfaction. - The ability to lead, coach, and motivate diverse teams effectively. - Experience in Health and Safety management, with a proven track record of providing ongoing advice to manage risks. - A 'can do' attitude that reflects resilience and reliability, similar to our machines. Benefits In return, we offer: - A competitive and attractive remuneration package, including a company vehicle. - A strong commitment to employee development and skill enhancement, ensuring your continued professional growth. - Access to comprehensive health insurance, specifically Southern Cross's 'Wellbeing Two' plan, with discounted premiums for immediate family members. - The Boost Employee Benefits Program, which provides discounts from over 50 of New Zealand's leading brands and stores. - Stability within a reputable and well-established company, offering a permanent full-time position with long-term job security. - A supportive company culture that values employee contributions and encourages innovative approaches to success. - An Employee Assistance Programme (EAP) that provides essential services to address personal and professional challenges, enhancing overall well-being and productivity. If you are passionate about excellent customer service and are ready to work with the best at CablePrice, we invite you to apply for this exciting opportunity.