Duty Manager

About the Company Liquor Oasis is a locally owned liquor store located in Auckland, New Zealand. We offer a diverse selection of wines, beers, spirits, and other beverages sourced from both local and international suppliers. Our commitment to excellent customer service and a wide variety of products sets us apart in the industry. About the Role We are currently seeking a motivated Duty Manager to join our team in a permanent, full-time position, with a minimum of 30 hours per week. In this role, you will be responsible for managing daily operations, supervising staff, maintaining store presentation, and ensuring compliance with licensing and health regulations, all while striving to achieve high levels of customer satisfaction. Duty Manager Job Details Location: Auckland, New Zealand Job Type: Full-time Minimum Hours: 30 hours per week or more Pay Rate: NZD $32.00 – $35.00 per hour Key Responsibilities As the Duty Manager, you will: - Supervise and coordinate daily retail operations, focusing on sales, inventory management, and delivering exceptional customer service. - Oversee daily store operations and effectively manage the team. - Monitor financial transactions, conduct POS reconciliations, and manage staff attendance. - Ensure merchandising standards are met and maintain store cleanliness. - Guarantee compliance with ID verification, health and safety regulations, and licensing laws. - Liaise with suppliers and external stakeholders as needed. - Address customer queries and ensure a high level of customer service. - Support business goals and enhance operational efficiency to meet targets. Requirements To be successful in this role, you will need: - Strong managerial skills, either through a business or managerial qualification (Diploma or Bachelor's) or previous experience in a leadership role. - An LCQ Certificate and a Manager’s Certificate, which are mandatory. - Excellent communication and interpersonal skills. - A physically fit disposition, capable of moderate lifting. - Honesty, reliability, self-motivation, and a proactive nature. - A willingness to work on a roster that includes evenings and weekends. - A clean criminal record, with the ability to pass police vetting checks. Benefits We offer a dynamic work environment where you can take on a challenging yet rewarding role. The store operates seven days a week, including evenings, so flexibility in scheduling is essential. Applicants must be eligible to work in New Zealand and possess an LCQ and a current Manager’s Certificate. If you are ready to embrace this opportunity within our vibrant retail team, we look forward to reviewing your application.