Service Officer

About the Company At the New Zealand Automobile Association (NZAA), we have been dedicated to supporting Kiwis on their journeys for over 120 years. What began as a motoring enthusiast's club has transformed into a large, respected organization that provides a variety of services and products to over 1.8 million members. We pride ourselves on being one of New Zealand's most trusted brands and are committed to continually evolving and expanding our offerings to meet the needs of our members. Join us, and embark on a fulfilling career with endless opportunities for growth and development. About the Role In this position, you will provide expert advice, diagnose vehicle faults, and assist members in getting back on the road. You will enjoy the scenic beauty of New Zealand as you travel to customers' locations to deliver your services. Your role will involve working shifts between 8:00 am and 5:00 pm as part of a 7-day roster, with shifts ranging from 8 to 9 hours long. Requirements To be successful in this role, you should have an approved Automotive Trade qualification along with extensive experience in vehicle fault diagnosis and repair. Strong communication and customer service skills are essential, as is proficiency in using Microsoft products and tablets. We also require candidates to be physically fit and possess a clean driving record. Benefits We offer several benefits to enhance your experience with us, including free AA Membership for you and your family, participation in the NZAA Super Scheme with employer contributions, and discounted insurance. Additionally, we provide uniforms, tools, and a company vehicle to support your work. Working with us means becoming part of a diverse and inclusive environment where your authentic self is celebrated. We look forward to welcoming you to our team and helping you take your career on its next adventure!