IKEA Co-worker - Sales (Part-time)

About the Company At IKEA, we believe in creating something extraordinary. We are thrilled to announce the opening of our first store in Aotearoa, marking a historic moment for our company and the community. Our mission is to make everyday life better for many people, and we are excited to extend this mission to the Kiwis. By joining our team, you will become part of the IKEA whānau from day one, helping us shape this new chapter. About the Role We are currently looking for enthusiastic IKEA Sales Co-workers to join our team. If you have a passion for delivering exceptional customer experiences and thrive in a fast-paced environment, we would love to hear from you. As a Sales Co-worker at IKEA, your responsibilities will include: - Engaging with customers to understand their needs, providing information about IKEA products and services to support their purchasing decisions. - Actively participating in sales with a positive attitude and contributing to our business goals. - Delivering a seamless customer experience across all omnichannel touchpoints, ensuring an engaging journey for our customers. - Becoming an expert on IKEA products, continuously learning about their features and benefits. - Maintaining a well-stocked, presentable, and attractively merchandised sales area with correct pricing. - Assembling products according to instructions to ensure they function correctly. - Understanding the IKEA customer journey and ensuring a smooth experience from exploration to post-purchase support. - Building strong relationships with your team and other departments to foster a collaborative and inclusive work environment. - Familiarizing yourself with the IKEA app and website to better assist customers in their digital interactions. - Understanding home delivery and additional services, such as furniture assembly, to enhance customer assistance. Requirements We are looking for candidates who possess the following qualifications: - Proven experience in a sales or customer service role, preferably in a home furnishing or fast-paced retail environment. - A passion for home furnishings and a commitment to maintaining a high level of product knowledge. - Strong communication skills with the ability to connect with customers and build lasting relationships. - An authentic approach to generating sales while maintaining professionalism and a self-motivated attitude toward achieving targets. - Attention to detail, problem-solving skills, and the ability to communicate clearly and concisely. - A collaborative mindset, capable of working both independently and as part of a team. - Proficiency in computer skills and the ability to learn about IKEA products and tools. - A safe mindset and comfort with physical work, including manual handling and repetitive movements. What You Need to Know - This role is based at our Sylvia Park store in Auckland. Initially, you may work from our Warehouse in Māngere as we prepare for the store opening. - We are hiring for several permanent part-time positions with varying hours available: - 60-79 hours per fortnight - 40-59 hours per fortnight - 20-39 hours per fortnight - The internal title for this role is IKEA Co-worker, and the expected start date is 21 September 2025. - The recruitment process begins with an application form. If selected for the next stage, you will be invited to complete a video interview. - Our store operates seven days a week, so you must be available to work a rotating roster, including day and evening shifts, as well as weekends. - Applications will close on 21 July 2025. - Please note that IKEA Sylvia Park is a non-smoking workplace, and we encourage the use of public transport, as parking will not be provided. Benefits Working at IKEA comes with numerous benefits, including: - A base hourly pay rate of $27.80 - Five weeks of paid annual leave, parental leave pay, and additional benefits - 24/7 access to our Employee Assistance Program for health and wellbeing support - A 15% discount for co-workers - Affordable, nutritious meals and complimentary drinks in our co-worker restaurant - A provided co-worker uniform If you have any questions, please feel free to reach out to us at IKEA@hays.net.nz. We look forward to hearing from you! We need people like you to help us create a better everyday life for the many.