Hotel Duty Manager

About the Company At the Invercargill Licensing Trust (ILT), we pride ourselves on being a high-performing community-owned organization dedicated to fostering a vibrant Invercargill. Operating 23 businesses across the region, we employ around 650 staff and maintain a rich heritage of investing in leading-edge hospitality facilities. Each year, we contribute to significant community projects by distributing profits to over 400 local organizations. The Kelvin Hotel, a 3.5-star establishment with 61 rooms, is situated in the heart of Invercargill. Our amenities include the Level One Restaurant and Bar, the Editor's Cut Sports Bar, and various function areas that cater to our guests' diverse needs. About the Role We are currently seeking a Duty Manager to work alongside our Hotel Manager to ensure the smooth and efficient day-to-day operation of the Kelvin Hotel and its associated areas. This full-time position requires a flexible schedule, with shifts that may include days, nights, and weekends. In this role, you will assist the Hotel Manager in supervising and training staff while aiming to achieve budgeted profitability in all areas of hotel operations. You will also be responsible for maintaining high standards of safety, security, hygiene, and compliance with legal requirements, including the Sale & Supply of Alcohol Act 2012. Requirements The ideal candidate will possess the following qualifications and attributes: - Previous experience in the hospitality industry. - A current General Manager’s License or the ability to obtain one. - Excellent interpersonal skills and the ability to build rapport with diverse individuals while managing external relationships. - The capability to work autonomously as well as collaboratively within a team, providing clear direction and supervision. - Strong communication skills with the ability to coach and train staff while ensuring adherence to hotel policies and procedures. - Effective problem-solving abilities, allowing for prompt and efficient resolution of issues. - A genuine desire to advance your career in the hospitality industry. - A professional appearance, positive attitude, and adaptability. Benefits In return for your dedication, we offer a fun and relaxed working environment, competitive pay rates, free staff parking, and generous discounts across our other businesses. This is an excellent opportunity to advance your career within a professionally-led organization that makes a tangible impact in the community. Additionally, living in Southland provides a lifestyle that is truly exceptional. For further information about ILT, please visit our website at www.ilt.co.nz. Confidential inquiries can be directed to Jo-Anne Harris at manager@kelvinhotel.co.nz. We look forward to hearing from you.