National Retail Manager - Apparel & Footwear

About the Company: We are proud to represent a portfolio of globally recognized apparel and footwear brands, driven by our unwavering commitment to excellence. Our mission is to empower athletes, customers, and employees to reach their full potential. With an authentic and values-driven culture, we have cultivated a dynamic workplace that prioritizes innovation, teamwork, and exceptional customer experiences in all that we do. About the Role: We are currently looking for a proven National Retail Manager who is ready for a new challenge, or a seasoned Regional Manager who aspires to step into a national leadership role. The ideal candidate will possess a strong background in apparel and/or footwear retail, with experience across both flagship and outlet environments. This senior leadership position will report directly to the General Manager and will work closely with the Commercial Manager, along with the Buying, Planning, and Marketing teams. In this role, you will be instrumental in shaping the strategic direction of our retail network, leading operational excellence, and driving sustained commercial growth. Key Responsibilities: You will have full leadership responsibility for all retail store operations across our national network. Your focus will be on driving performance by ensuring consistent, accurate, and efficient in-store processes. You will establish clear KPIs and accountability frameworks for the retail team, and you will lead and develop the Retail Training Academy, which includes induction, product knowledge, service, and sales coaching. Additionally, you will champion a culture of service excellence across both stores and the support office. Acting as the key liaison between store teams and head office, you will ensure clear and effective communication. Your oversight will also extend to sales management, merchandising execution, and brand standards, as well as managing stock, people, and resources to maximize store performance. Finally, you will shape and execute strategic initiatives aimed at fostering growth and long-term success. About You: You are a commercially-minded, hands-on retail leader with a proven track record in the apparel or footwear sectors. You possess a deep understanding of both flagship and outlet operations, and you excel at leading high-performing teams while also being willing to roll up your sleeves when necessary. You are comfortable navigating a fast-paced, high-volume retail environment, and you are passionate about creating strong, service-oriented cultures that drive scalable success. If you are ready to take the next step in your career and lead a thriving retail network, we would be delighted to hear from you.