Senior Support Worker

About the Company Ember Korowai Takitini is dedicated to providing a blend of professional expertise and lived experience, offering a comprehensive range of services and support for individuals with mental health, addiction, or intellectual disability needs. Our mission is to empower people to lead fulfilling lives while challenging the systems that may hold them back. We strive for a society that better understands and responds to mental distress, addiction, and intellectual disabilities. About the Role We are seeking a passionate and experienced Senior Support Worker to join our Intensive Support Services (ISS) team at our New Lynn location. This full-time position operates Monday to Friday from 8:00 AM to 4:30 PM. As a Senior Support Worker, you will play a crucial role in delivering high-quality, client-centered support that empowers individuals to grow, develop, and achieve their personal goals. In this role, you will report to the ISS Team Manager and lead a dedicated team of support workers. Your responsibilities will include delivering services that align with Ember's policies, ISS-specific procedures, and each client's individual Risk Management and Service Plans. Key responsibilities include: - Providing behavior support and therapeutic interventions based on each client's Care and Rehabilitation Plan (CARP). - Supporting clients in building independence within their cultural, social, and economic contexts. - Planning and coordinating responsive, individualized programs and supports. - Conducting thorough needs assessments and translating these into practical, innovative solutions. - Mentoring and coaching staff while providing day-to-day operational and clinical leadership at our Otahuhu site. Requirements To be successful in this role, you will need the following: - A New Zealand Certificate in Health and Wellbeing Level 4 or an equivalent qualification. - A full New Zealand driver's license. - A valid and current work visa, residency, or citizenship. - Experience working with individuals with intellectual disabilities and complex behaviors. - Strong leadership and mentoring skills. - Knowledge of risk management and best practice support models. - Excellent communication and relationship-building skills. - A genuine passion for supporting individuals on their pathway to recovery. When applying, please include: - An updated CV/Resume. - A cover letter detailing your interest in the role, the skills and competencies you bring to the position, and your perspective on the quote: “He aha te mea nui o te ao? Maku e ki atu, he tangata, he tangata, he tangata,” which translates to “What is the most important thing in the world? It is people, it is people, it is people.” Benefits At Ember, we offer a range of benefits to our employees, including: - Additional leave, such as recreation days and study leave. - A comprehensive Health & Wellbeing program, which includes health checks, flu vaccinations, and an Employee Assistance Programme (EAP). - Opportunities for training, upskilling, and personal and professional development, with pathways for career progression. - The chance to make a meaningful impact every day within a values-led organization. Ember is an equal opportunity employer that embraces diversity and inclusion in the workplace. We are committed to providing a safe and supportive environment for all, and we particularly encourage applications from our Māori, Pacific, and Rainbow communities. Please note that we will review applications as they are submitted and may fill the vacancy earlier if a suitable candidate is identified.