Rapid Recovery Vehicle Technician - Wellington

About the Company For over 120 years, we have been dedicated to helping Kiwis on their journeys. The New Zealand Automobile Association (AA) has evolved from a motoring enthusiast's club into one of the most respected and trusted brands in the country. We serve over 1.1 million members, providing a variety of services and products beyond roadside assistance. As we continue to grow and innovate, we offer new challenges and opportunities for our team members. About the Role In this position, you will play a crucial role in providing expert advice and diagnosing vehicle faults to help our members get back on the road. Your responsibilities will include towing customers' vehicles when necessary. This role is based in Wellington and requires a strong commitment to customer service and communication. About You To be successful in this role, you will need to have an approved Automotive Trade qualification, along with extensive experience in vehicle fault diagnosis and repair. Strong communication and customer service skills are essential, as is a comfort level with Microsoft products and tablets. You should be physically fit and hold a clean driving record. Requirements - Approved Automotive Trade qualification - Extensive experience in vehicle fault diagnosis and repair - Strong communication and customer service skills - Proficient in using Microsoft products and tablets - Physically fit with a clean driving record Benefits We offer a range of benefits to support our team members, including: - Free AA Membership for you and your family - NZAA Super Scheme with employer contributions and discounted insurance - Work-life balance with a 4-day-on, 4-day-off roster - Funding for Class 2 and V-endorsement licenses, if required - Provision of uniforms, tools, and a company vehicle Working with the AA At the AA, we celebrate diversity and believe everyone should be able to bring their true selves to work. We encourage you to feel comfortable being authentic during the recruitment process. If there is anything you need to participate equitably, please let us know. We understand that some candidates may hesitate to apply if they do not meet every requirement. We welcome you to reach out even if you feel you do not tick all the boxes. We would love to have a conversation to explore your potential fit for the role. Join us and take your career on its next adventure!