Service Officer - Levin

About the Company For over 120 years, we have been committed to helping Kiwis on their journeys. The New Zealand Automobile Association (NZAA) has evolved from a motoring enthusiast's club into one of New Zealand's most respected and trusted organizations. We now provide a wide range of services and products to over 1.8 million members. Our commitment to continuous evolution means we are always seeking new challenges and opportunities to serve our community. About the Role In this position, you will provide expert automotive advice, diagnose vehicle faults, and assist our members in getting back on the road. You will enjoy the stunning landscapes of New Zealand as you travel to customer locations, primarily covering areas such as Otaki, Levin, Bulls, and Shannon. The role requires you to work shifts between 8:00 AM and 5:00 PM as part of a 7-day roster, with each shift lasting between 8 to 9 hours. Requirements To be successful in this role, you should possess the following qualifications and skills: - An approved Automotive Trade qualification, accompanied by extensive experience in vehicle fault diagnosis and repair. - Strong communication and customer service skills to engage effectively with our members. - Proficiency in using Microsoft products and tablets. - A clean driving record and physical fitness to meet the demands of the job. Benefits We offer a range of benefits to support you in your career with us: - Free AA Membership for you and your family. - NZAA Super Scheme with employer contributions, along with discounted insurance. - Uniforms, tools, and a company vehicle provided for your use. Join Us We invite you to join our team and take your career on its next adventure. At the AA, we celebrate diversity and encourage you to bring your authentic self to work. Together, we can continue to provide exceptional service to our members and make a positive impact in our communities.