Workforce Operations Analyst

About the Company Health New Zealand Te Whatu Ora is dedicated to providing high-quality health services to the community. We focus on creating an inclusive environment where every team member can contribute to our mission of improving health outcomes for all. Our Penrose location plays a vital role in supporting the Northern Region's healthcare delivery. About the Role We are looking for a Workforce Operations Analyst to join our team. This important position involves delivering timely, accurate, and insightful data that will inform the planning, compliance, and development of the Resident Medical Officer (RMO) workforce across the Northern Region. In this role, you will collaborate closely with our Workforce Operations team, district stakeholders, and senior decision-makers. Your work will include workforce modelling, trend analysis, and system improvements aimed at enhancing the management of our junior doctor workforce. Each day will present new challenges and opportunities to shape strategic workforce decisions that enhance service delivery and trainee wellbeing. Your key responsibilities will include: - Delivering accurate, evidence-based analysis and modelling to support workforce planning, recruitment, and strategic decision-making. - Leading regular and ad hoc reporting cycles, including run changeovers, run feedback, IRP (training funding), and compliance reporting. - Conducting ongoing analysis to identify workforce trends, risks, and priorities such as vacancies, leave, additional duties, costs, and workforce movement (e.g., attrition, onboarding, recruitment pipeline). - Improving data quality and reporting systems to ensure compliance and consistency across regional processes. - Collaborating with stakeholders across districts to streamline data workflows and support regional and national workforce forecasting. - Contributing to quality assurance activities and enhancing data capability across the team through training and guidance. Requirements We are seeking candidates with the following qualifications: - At least 2 years of experience in data analysis, workforce modelling, or business intelligence. - Proficiency in Excel and SQL, along with experience in using BI tools such as Qlik or Power BI. - Strong analytical and critical thinking skills, with the ability to present clear insights. - An understanding of data quality, compliance, and system improvement processes. - Excellent communication and stakeholder engagement skills. - A commitment to Te Tiriti o Waitangi and improving Maori health outcomes. - Knowledge of the health sector and/or RMO workforce is desirable but not essential. Our Commitment to Equity, Diversity, and Inclusion At Health New Zealand, we value diversity and encourage applicants from all backgrounds. We want to see the real you in your application and welcome you as your authentic self into our team. Skills can be developed in various ways, including informal roles and community involvement. If you can demonstrate the necessary capabilities, we invite you to apply and share your unique story in your cover letter. We specifically welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities. How to Apply To be considered for this position, please submit your application through our online portal. Candidates must be eligible to work in Aotearoa New Zealand. All shortlisted candidates may need to complete an assessment as part of the selection process. While we acknowledge all applications, only those shortlisted for interviews will be contacted directly. Interviews will be conducted in person in Auckland. If you have any questions about the role, please reach out to Ellen Brouwer at ellen.brouwer@nra.health.nz.