Automotive Finance and Insurance Manager

About the Company At Portage Cars Ltd, we pride ourselves on being one of New Zealand's leading used vehicle dealer groups. With over 600 vehicles available across eight branches nationwide, we are committed to providing our customers with an easy and enjoyable car buying experience. Our focus is on delivering a stress-free process that prioritizes customer satisfaction. About the Role We are excited to announce an opportunity for a Vehicle F&I Business Manager to join our Christchurch branch. In this role, you will be instrumental in driving the dealership's profitability by offering finance and insurance products and services tailored to our customers' needs. Your primary responsibility will be to ensure a seamless experience for both our customers and the business. To be successful in this role, you must have a deep understanding of our customers and their needs. Your ability to deliver outstanding customer service while maintaining a customer-focused approach is essential. Requirements We are looking for candidates who possess the following qualities: - A positive 'can-do' attitude - An understanding that process is key to success - A dedication to providing exceptional customer service and creating the best experience for our customers - A passion for the automotive industry and a genuine desire to assist customers - Previous experience in automotive finance and insurance is preferred, but candidates with relevant finance experience are also encouraged to apply - A driven and ambitious mindset, with a willingness to work hard, enjoy success, and contribute positively to the team To excel in this role, you should: - Build strong rapport with customers and understand their needs during the decision-making process - Utilize your personality and skills, along with our resources, to exceed performance targets - Demonstrate discipline and enthusiasm in following up and addressing every inquiry - Maintain a customer-centric approach while considering the best interests of the business - Enhance the customer experience at Portage Cars by ensuring a seamless finance and insurance process, resulting in high levels of customer satisfaction Benefits At Portage Cars, we are driven by people, not pressure. We offer real opportunities and tangible results without the hassles and hustle often found in the industry. If you are ready to join our winning team and make a difference, we would love to hear from you. Please submit your application today and quote Reference Number 12669.