Operations Manager - Critical Care

About the Company At Health New Zealand | Te Whatu Ora, we are committed to delivering high-quality healthcare services to our communities. We pride ourselves on fostering a supportive and innovative environment where our staff can thrive. We are currently seeking to fill an exciting internal opportunity within our Surgery and Anaesthesia Directorate at Waikato Hospital. About the Role We are inviting expressions of interest for the position of Operations Manager - Critical Care. This role, which is exclusively open to our current staff, requires a dedicated professional to lead the operational delivery of Theatre, Anaesthesia, and Sterile Services. In this pivotal leadership position, you will report directly to the Operations Director. Your responsibilities will include ensuring the safe and efficient delivery of services while operating within allocated resources. You will promote a culture of collaboration, innovation, and continuous improvement. You will work closely with clinical leaders from various disciplines, including medical, nursing, midwifery, allied health, and technical teams. Your contributions will significantly impact strategic planning, service development, and performance management, ensuring that our services effectively respond to the needs of both local and regional populations. About the Service The Surgery and Anaesthesia Directorate provides a comprehensive array of services, including: - Surgical Services: Acute and elective surgical interventions across multiple specialties. - Anaesthesia: Tertiary-level anaesthetic support for surgical, medical, and specialty services. - Critical Care: Intensive care for critically unwell or injured patients. - Sterile Services: Centralised reprocessing and sterilisation of surgical instruments and equipment. About You To succeed in this role, you should possess the following qualifications and attributes: - A minimum of five to seven years of experience in operational and strategic leadership within a complex healthcare environment. - A proven ability to build and maintain collaborative relationships across diverse professional groups. - Exceptional communication and interpersonal skills, with the capability to lead through influence and inspire high-performing teams. - Experience in managing complex service dynamics, including workforce, resource, and stakeholder challenges. - Strong skills in negotiation, conflict resolution, and driving positive cultural change. Eligibility: This opportunity is available exclusively to current employees of Health New Zealand | Te Whatu Ora Waikato who meet the qualifications outlined above. We encourage all eligible employees interested in this role to apply and consider how they can contribute to our continued success. How to Apply If you are interested in applying for the Operations Manager - Critical Care position, please submit your updated CV along with a brief cover letter that outlines your relevant experience and why you believe you are a suitable candidate for this role. You can email your application to Komal Kaur at Komal.Kaur@TeWhatuOra.govt.nz by 11:59 pm on 9 January 2026. We will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement. Thank you for considering this opportunity with us.