Medical Receptionist - The Doctors Phoenix

About the Company At Green Cross Health, we are proud to be one of New Zealand's leading primary healthcare organizations. With over 5,000 employees across the country, we are dedicated to providing exceptional support, equitable care, and valuable advice to our communities. Our core values focus on caring for the community, supporting one another, collaborating effectively, and always doing the right thing. We celebrate diversity and are committed to fostering a supportive and inclusive environment for everyone. About the Role We are currently seeking a Medical Receptionist to join our team at The Doctors Phoenix due to an internal promotion. This is a permanent, full-time position requiring 40 hours of work each week from Monday to Friday. As a receptionist, you will report to the Reception Team Lead and play a crucial role in ensuring our patients have a positive healthcare experience. Your responsibilities will include greeting and checking in patients upon arrival, managing incoming telephone calls, booking appointments both over the phone and in person, invoicing and collecting fees from patients, handling cash, and performing various administrative tasks as needed. We are looking for someone who thrives in a busy environment and is motivated to succeed. Requirements Our ideal candidate will possess the following qualities: - Flexibility and adaptability with a positive attitude - Ability to work both collaboratively and independently - Confidence in a fast-paced setting - Innovative and forward-thinking mindset - Kind, caring, and courteous approach towards patients and staff In addition, candidates should have experience in administration and working within teams. Experience in healthcare is preferred but not essential. A strong focus on reliability, professionalism, customer service, and attention to detail is crucial. Familiarity with the NZ Practice Management System is advantageous, as are proficient computer skills, decision-making, and problem-solving abilities. The successful applicant will demonstrate flexibility in hours, a methodical approach to systems, and strong numerical and interpersonal skills. Benefits We offer numerous opportunities for professional growth, including the development of clinical knowledge and administrative skills, as well as training opportunities. As an equal opportunity employer, we are committed to creating a diverse and inclusive workplace where everyone feels valued and supported. If you are motivated to provide exceptional service and want to be part of a dynamic and supportive team, we encourage you to apply. For more information and to submit your application online, please click the "Apply Now" button below. Please note that applicants for this position should have New Zealand residency or a valid New Zealand work permit.