Corporate Travel Manager

Ready for Take Off! We are excited to announce that we are expanding our FCM team and would like to share more information about this opportunity. Our Corporate FCM Travel Managers are creative thinkers who are self-motivated and capable of adapting to any emergency or change. The travel industry is dynamic, with new rules, crises, hotels, and destinations emerging daily. While it presents challenges and high-pressure situations, it is also immensely rewarding, and we embrace every aspect of it. If you are located in Auckland, Wellington, Christchurch, or Tauranga, you will enjoy working in our beautiful city offices, where we offer hybrid working arrangements and a vibrant company culture. For those based outside these locations, we provide remote opportunities and have developed a strong remote community, hosting regular events and celebrations to foster teamwork and connection. About the Role In this position, you will work closely with a small, focused team from Monday to Friday, with no weekends or evenings required. Your responsibilities will include: - Delivering first-class customer service to our clients and building strong relationships. - Keeping up to date with product knowledge and providing exceptional travel advice. - Actively developing client relationships and attending meetings and events. Requirements To be successful in this role, candidates should possess the following skills and experience: - Previous consulting experience in corporate travel is essential. - A proven track record of excellence in customer service and the ability to be agile in a fast-paced environment. - A keen eye for detail and accuracy, along with the capability to manage a high volume of bookings. - Strong knowledge of travel and a desire to achieve results. - Familiarity with airfare and change processes; experience using VTP as a payment method is a plus. - The ability and desire to connect and communicate effectively with a remote-based team. Benefits Joining our team comes with numerous benefits, including: - Being part of an industry-leading global company that is transforming and preparing for substantial growth. - Unlimited earning potential with no caps on commissions. - Active encouragement and support for continuous learning and development. - Opportunities for global work experiences, including the possibility of working overseas. - A vibrant company culture with connected teams and legendary Buzz nights. - A commitment to the health and well-being of our employees, providing access to free and confidential health consultants and financial advisors, along with ongoing learning opportunities. - An industry-leading onboarding experience to ensure your successful career with us. - Recognition as a 5-star Employer of Choice by HRD in 2022, highlighting our leadership, learning and development initiatives, well-being, flexibility, diversity and inclusion, work-life balance, and recruitment practices. - Exciting opportunities for travel as part of your career. About FCM At FCM Travel, the corporate travel division of the Flight Centre Travel Group, we cater to the travel needs of New Zealand’s large businesses. Our FCM teams understand that one-size-fits-all travel programs do not meet the diverse needs of our clients. We provide adaptable plans, expert support, and technology that ensures a seamless travel experience. We are proud of our accolades, including being named the ‘Leading Travel Management Company for Oceania’ at the World Travel Awards in 2020. About Flight Centre With over 40 years in the industry, we are recognized as an award-winning global travel retailer. This year, we proudly received accolades for the Employer of Choice Award and the HR Team of the Year at the HR Awards New Zealand. We are a passionate group of travel enthusiasts looking for like-minded individuals to join our family. If you are ready to help us open up the world to those who wish to explore, we invite you to apply now and let your career take flight.