DC Administrator - Auckland DC

About the Company At Freedom, we pride ourselves on being recognized as a Great Place to Work, a certification we take to heart and embody in our daily operations. We are dedicated to creating a supportive and engaging environment for our team members, where every voice matters and each idea can have a significant impact. Our commitment to our employees is reflected in our culture, which encourages professional development and growth within our national retail brand. About the Role We are looking for a dedicated Distribution Centre (DC) Administrator to join our team. In this role, you will be an essential connection between our warehouse operations and customer satisfaction. Your efforts will ensure seamless deliveries and exceptional service experiences for our customers across New Zealand. This position offers a unique opportunity to become a logistics problem-solver, with your contributions being immediately recognized and valued in various areas of our operations. What You’ll Be Working On As a DC Administrator, you will support the efficient day-to-day operations of our Distribution Centre. Your responsibilities will include balancing frontline customer service with key administrative and logistical tasks. This will involve freight coordination, inventory support, home delivery bookings, and clerical duties to keep our operations running smoothly. What You’ll Do - Deliver outstanding customer service to both internal and external stakeholders. - Handle customer service inquiries and coordinate home deliveries. - Support daily DC operations, including stock transfers, order waving, and inventory control. - Assist with financial processes such as invoice handling and supplier coordination. - Manage returns, documentation, and general administrative support to ensure smooth operations. - Ensure compliance with health, safety, and operational policies. Requirements We are seeking a candidate who possesses the following qualifications: - A minimum of three years of relevant experience in logistics or warehouse administration roles is preferred. - Excellent communication skills, both written and verbal. - Strong problem-solving and planning abilities. - Intermediate Excel skills; familiarity with pivot tables is a plus. You will thrive in this role if you: - Enjoy a variety of tasks in your daily work. - Have a collaborative mindset and a passion for customer service. - Are able to multitask, prioritize, and perform well under pressure. - Have a keen eye for detail, particularly regarding data and financial processes. Benefits At Freedom, we offer a competitive hourly rate along with Kiwi Saver contributions. You will also enjoy a generous 25% staff discount on all Freedom products, including sale items. Our friendly and supportive work environment ensures that you receive support from all areas of the business. We truly value your voice and ideas, providing opportunities for you to make a real impact. Additionally, we encourage professional development and growth within our company. How To Apply We are excited to expand our team and would love to learn more about you. To take the first step toward your future at Freedom, please click the apply button to submit your application, and do not forget to attach your resume. We look forward to hearing from you.