Depot Supervisor

The Opportunity We are seeking proactive Depot Supervisors to lead our Auckland depots in maintaining safe, smooth, and efficient operations. In these roles, you will oversee daily activities, support teams of drivers and cleaners, and ensure that our services meet the highest standards of safety and customer service. If you thrive on variety, enjoy leading people, and are confident in making real-time decisions, this position offers an excellent opportunity to step into a critical leadership role within Ritchies. About Us Ritchies is recognized as one of New Zealand’s most trusted transport providers, proudly serving communities for over 80 years. From urban networks to school runs and charter services, our focus remains on safety, service, and innovation. By joining our team, you will play a key role in connecting people and places every day. About You We are looking for a strong people leader who possesses excellent problem-solving abilities and can keep operations running smoothly. You understand how to balance the needs of your team, customers, and the business while maintaining composure under pressure. You will bring: - Strong leadership skills with the ability to motivate, support, and maximize the potential of your team - Confidence in managing daily operations, rosters, and incident responses - Excellent communication skills, both written and verbal - Great organizational and planning abilities, along with high attention to detail - Strong computer and technology skills Bonus points if you have: - Experience in public transport, logistics, or a similar large operating environment - Knowledge of compliance, safety, or regulatory requirements in operations What You Will Do In this role, you will: - Lead and support a team of up to 45 drivers and cleaners, ensuring they remain engaged, safe, and deliver exceptional service - Manage daily depot operations, including bus dispatch, rosters, parking, and on-the-day service adjustments - Ensure compliance with health, safety, and wellbeing processes, making safety a top priority in all interactions - Oversee incident management, ensuring quick responses, accurate reporting, and a people-first approach - Collaborate with HR, training, and workshop teams to support recruitment, onboarding, training, and fleet maintenance - Build positive relationships with customers, unions, and contractors while ensuring service and business KPIs are met - Drive improvements in efficiency, compliance, and overall customer experience What You Will Get You will have the opportunity to lead a team and make a meaningful impact on daily transport operations. This role offers variety, ensuring that no two days are the same. You will receive support from a wider network of managers and teams across Ritchies, alongside opportunities to develop your leadership skills and advance your career within a large, established transport business. Additionally, we offer competitive pay, staff benefits, and a strong safety-first culture. If this sounds like you, we encourage you to step into a role where your leadership and decision-making will directly influence how we serve our communities. Apply today and become a valued member of our team.