Patient Care Assistant - Outpatients

About the Company Health New Zealand | Te Whatu Ora is committed to creating a healthcare system that serves all New Zealanders, firmly grounded in the principles of Te Tiriti o Waitangi. We provide health services to approximately 500,000 residents in the North Shore, Waitakere, and Rodney areas, making us the largest health district in the region. Our North Shore Hospital is located on the picturesque shores of Lake Pupuke, offering breathtaking views of Rangitoto Island and the Waitemata Harbour. About the Role We are currently seeking Patient Care Assistants (PCAs) to join our Outpatients Department. This permanent, part-time position combines clerical reception duties with clinical support. Reporting to the Charge Nurse Manager, your responsibilities will vary daily based on departmental needs. As a PCA, you will greet and welcome patients and their families in a professional and friendly manner. Your role may involve handling specific administrative tasks, providing general support to clinics, and assisting under the supervision of a Registered Nurse to enhance the patient experience. We will provide specific training to equip you with the necessary skills for success in this role. About You To excel in this position, you should possess the following qualifications: - Proficiency in computer operations, including data entry and document creation - Strong attention to detail and excellent organizational skills - Experience in a healthcare setting, either as a Patient Care Assistant or in a customer service role - Strong verbal and written communication skills - Ability to work effectively both independently and as part of a team - Experience in a multicultural environment - Capability to manage multiple tasks in a fast-paced setting - Previous administrative experience within the healthcare sector is advantageous Benefits At Health New Zealand | Te Whatu Ora, we are dedicated to providing exceptional healthcare to the people of New Zealand. We value diversity and inclusivity within our workforce, believing that it enhances our ability to understand and serve our community. We encourage applications from individuals across our diverse Māori, Pacific, disabled, and rainbow communities. How to Apply If you are interested in this opportunity, please click "apply now." All applications must be submitted through our online careers portal by 28 May 2025. For any inquiries regarding the role, feel free to reach out to Sarah Kneller, Recruitment Consultant, at sarah.kneller@tewhatuora.govt.nz. We will review applications as they are received and may begin the recruitment process before the closing date of this advertisement. Job reference: WDHB19806