Receptionist

Administrator/Receptionist - Central Patient Administration Location: Palmerston North Hospital Employment Type: Permanent, Part-time (0.75 FTE) About the Company At Health New Zealand | Te Whatu Ora, we are dedicated to providing exceptional healthcare services to all New Zealanders. Our commitment to the principles of Te Tiriti o Waitangi guides our efforts to build an equitable health system. We are proud to employ over 2,500 individuals and foster a supportive environment that values diversity and inclusion. About the Role We invite you to join our Central Patient Administration team as an Administrator/Receptionist. In this role, you will be instrumental in delivering customer-focused service to everyone who interacts with MidCentral Health. Your responsibilities will include greeting and assisting patients and visitors, managing phone calls, processing admissions, discharges, and transfers in our Patient Management System, and coordinating after-hours orderly dispatch. Additionally, you will accurately handle cash transactions and provide administrative support to various wards and departments. Flexibility to work across different shifts, including weekends and public holidays, is essential for this position. About the Team/Service Our Central Patient Administration team collaborates closely to ensure the smooth operation of the hospital and to create excellent patient experiences. We emphasize teamwork, adaptability, and a commitment to high-quality service. We actively promote equity and seek to include Māori kaimahi in our workforce to enhance our commitment to diversity and inclusion. About the Location The Manawatu region offers a unique blend of city and rural living, making it an ideal place for families. With easy access to outdoor activities such as hiking, mountain biking, and various recreational spots, you can enjoy a balanced lifestyle. The area boasts excellent educational options, including two tertiary institutions, Massey University and the International Pacific College. With minimal traffic and a short commute to work, you will find that the Manawatu region offers a true work-life balance. About You We are looking for candidates with the following qualifications: - Excellent customer service and communication skills - Strong computer and data entry abilities - The capacity to prioritize tasks in a busy environment - A high level of professionalism and confidentiality - Sensitivity to cultural and ethnic differences - Previous experience in administration or reception, along with knowledge of hospital systems, is desirable Working at Health New Zealand At Health New Zealand | Te Whatu Ora, we believe in embracing a diverse workforce to better serve our community. We welcome applications from individuals across various backgrounds, including Māori, Pacific, disabled, and rainbow communities. How to Apply To apply, please click "apply now." All applications must be submitted through our online careers portal by the advertised date. If you have any questions about the role, feel free to reach out to Lee-Anne Sharp at leeanne.sharp@midcentraldhb.govt.nz. We will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement. Please note that during this transitional period, affected employees will be given preference for this position.