Customer Service Representative - BNT Gisborne

About the Company Bapcor Limited is the leading provider of vehicle parts, accessories, equipment, service, and solutions in the Asia Pacific region. Our New Zealand operations encompass a variety of sectors, including Trade, Service, and Specialist Wholesale, with brands such as BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors. We pride ourselves on our commitment to excellence and our supportive workplace culture. About the Role We are currently looking for a dedicated customer service representative to join our BNT Gisborne branch. In this full-time position, you will work Monday to Friday from 8 am to 5 pm, with alternate Saturday mornings. Your primary responsibility will be to provide exceptional service to our customers, building strong relationships and effectively upselling our products. We value natural communicators who thrive in relationship-building environments. If you are known for your outstanding customer service skills and have a determined approach, you will fit seamlessly into our team. At BNT, we foster an outstanding workplace culture. In addition to a collaborative environment, we offer some unique benefits: you will receive your birthday off each year, have a paid day for volunteer work annually, and enjoy breakfast provided every morning. This role not only offers a competitive salary but also includes attractive incentive benefits based on your performance. You will also benefit from significant discounts on our products. Our flat organizational structure allows for close collaboration with senior leadership, providing you with ample opportunities for professional growth within our parent company, Bapcor, which operates in New Zealand, Australia, and Southeast Asia. Your career development could take you in exciting new directions. Requirements - Proven experience in customer service - Strong communication and relationship-building skills - Ability to upsell products effectively - Commitment to providing exceptional customer experiences - New Zealand residency or a valid New Zealand work visa Benefits - Competitive salary with lucrative incentive benefits - Birthday off each year - Paid day off for volunteer work annually - Daily breakfast provided - Employee discounts on products - Opportunities for career advancement within Bapcor If this sounds like the right opportunity for you, we encourage you to reach out to us promptly. Positions like this are in high demand and will not remain open for long. Please note that we do not accept unsolicited resumes from agencies or third parties. All candidates must apply directly.