Store Manager | Queensgate Mall

About the Company Lovisa was established to address the demand for fashionable jewelry at accessible prices. As a global, trend-driven jewelry brand, we pride ourselves on offering a wide array of styles, with 150 new designs introduced to our stores each week. Our commitment to exceptional customer service is at the forefront of our operations, guided by our core belief: "It's about the customer, always." Our mission is to deliver brilliantly affordable, on-trend jewelry to customers worldwide while continually enhancing their Lovisa experience. About the Role We are seeking a passionate and motivated Store Manager to lead our Lovisa store team. This is a full-time position, with working hours from Tuesday to Saturday. The ideal candidate will embody our values and inspire their team to provide outstanding service in a vibrant retail environment. Requirements - Proven leadership experience in customer service - A successful track record of achieving sales targets and key performance indicators (KPIs) - A strong commitment to our core values and a positive, can-do attitude - Exceptional communication skills and the ability to build strong relationships Key responsibilities include: - Driving continuous sales and KPIs in a fast-paced, high-volume retail environment - Demonstrating effective people management skills through ongoing training, mentoring, and feedback - Delivering an exceptional customer experience - Maintaining stock management, visual merchandising, and loss prevention standards Benefits At Lovisa, we offer a dynamic and energetic work environment focused on customer satisfaction. We believe in promoting from within and provide succession plans and leadership programs to support your growth and development. As a part of our global business, you will have access to numerous opportunities both locally and internationally. Our benefits package includes: - Incentives and recognition programs, including management bonuses - Exciting competitions and prizes across our global stores - Exceptional team discounts on products - A long weekend off once a month - Birthday leave - Recruitment referral rewards program - Piercing training - And much more! We value diversity and support the unique knowledge and experiences of our team members. We celebrate our global presence and strive to foster an inclusive environment for everyone. If you are ready to join a vibrant team and make a difference, we encourage you to apply now!