Assistant Retail Mgr, Mitre 10 Wellington Central

About the Company At Mitre 10, we take pride in offering the best product range, presented in an appealing manner, with optimal on-shelf availability for our customers. We are seeking a passionate and experienced leader to join our team and contribute to our commitment to exceptional customer service. About the Role We are looking for a dynamic leader who can inspire our team to be highly productive and effectively manage stock movement on the retail floor. In this role, you will report directly to the Store Manager and be a key member of our Leadership team. Your responsibilities will include overseeing the retail floor and ensuring operations run smoothly. This position requires flexibility to work one weekend day as a Duty Manager and align with our trading hours. You will be responsible for achieving objectives related to health and safety, customer service and satisfaction, retail profit and loss, team leadership, and performance. Your leadership will enhance our systems and processes, motivating staff to excel in their roles. Requirements To be successful in this role, you should have a strong background in Big Box retail store management, with a minimum of three years of experience focused on people management, sales, and delivering exceptional customer service. The ideal candidate will possess the following qualities: - A positive role model who is reliable and driven - A hands-on leader who enjoys engaging with the team - Experience leading teams in a Big Box retail environment - Coaching skills to develop and mentor future leaders - Strong decision-making abilities in a fast-paced, deadline-driven environment - A passion for continuous improvement - Excellent multi-tasking and time management skills - A process-driven approach - Strong communication skills - Visual merchandising capabilities - Conflict resolution and problem-solving skills - Good health and physical fitness - A commitment to health and safety in the workplace Benefits This permanent full-time position offers you the chance to be an integral part of a proudly Kiwi-owned and operated independent retail business. We are proud to provide an industry-leading learning and development framework, a generous staff purchase scheme, bonuses, and all the necessary tools to perform your role effectively. This position encompasses 45 hours per week, with shifts available from Tuesday to Saturday or Sunday to Thursday. If you are an accomplished Assistant Retail Manager who can empower others and share your knowledge within the DIY market in the greater Wellington CBD, we encourage you to apply by submitting your cover letter and CV. Please note that all employment offers are subject to background checks, including references and Ministry of Justice checks. Candidates must also be able to fulfill the inherent requirements of the role.