Automotive Service Advisor | CMG Campers

Reference Number: 13019 About the Company We are a thriving company experiencing significant growth in our industry. As we evolve our business model, we are looking to welcome a dedicated Service/Customer Consultant to our team. We pride ourselves on being at the forefront of our field and value the contributions of each team member. About the Role In this new position, you will serve as the face of our company, providing our customers with exceptional service. Your primary responsibilities will include managing bookings, invoicing, and sales administration, as well as performing general administrative tasks. You will work closely with the Workshop Foreman to ensure we meet our customers' expectations, keeping them informed throughout their experience with us. Our goal is to build long-lasting relationships with our customers through excellent communication and meticulous attention to detail. Requirements We are looking for a candidate who possesses the following qualifications: - Previous experience in the automotive industry is preferred, though not essential - A strong willingness to go above and beyond to deliver outstanding customer service - Excellent verbal and written communication skills - The ability to manage multiple priorities and meet deadlines - A proactive approach to identifying and addressing concerns before they escalate - Proficiency in computer usage - A passion for working in a customer-facing role - The ability to collaborate effectively in a team environment as well as work independently - A high level of personal presentation As an individual team member, you play a vital role in our success and are considered our most valued asset. We are committed to fostering an environment where every team member feels respected, their contributions are appreciated, and they have equal access to growth and development opportunities. This position is a Monday to Friday role. Benefits We offer a competitive salary along with a generous bonus structure. Our commitment to career development is strong, and we provide world-class facilities to support our staff. Additionally, we prioritize the well-being of our team members. If you are interested in joining our dynamic team, we encourage you to apply now and include Reference Number 13019 in your application.