Administrator - People & Communications

Corporate Office, Christchurch 1.0 FTE (40 hours a week), Permanent role Monday to Friday, between 8 am - 5 pm Health New Zealand | Te Whatu Ora is committed to the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. About the Company At Health New Zealand | Te Whatu Ora, we are focused on delivering excellent healthcare services to our communities. Our organization values diversity and inclusivity, enabling us to better understand and meet the needs of the people we serve. We encourage applications from individuals within our diverse Māori, Pacific, disabled, and rainbow communities. About the Role We are seeking a People and Culture (PC) Administrator who will play a crucial role within our Enabling Services team. This position supports the largest workforce in the Te Waipounamu South Island, ensuring that our staff receive their entitlements accurately and on time. Our team is dedicated to maintaining high standards of service in a fast-paced environment while keeping our customers at the forefront of everything we do. In this role, you will work closely with our Payroll, Rostering, Employment Agreement Implementation, and HR Helpdesk teams. The responsibilities will include: - Processing entitlements and contractual changes - Onboarding and offboarding staff - Ensuring compliance with Visa, Ministry of Justice, and Children’s Worker Safety Checks - Performing data entry and updating our HR/Payroll systems - Managing electronic documents and maintaining accurate records - Upholding compliance with employment agreements and legislation - Handling a high-volume workload within strict processing timeframes - Educating colleagues and external customers on administration processes - Maintaining confidentiality and following established approval chains This position is based in our Corporate office in central Otautahi Christchurch. In line with the Administration and Clerical Pay Equity Claim settlement, this role has been assigned to National Band 3 / Profile 3C. For more information about the pay equity settlement, please visit the Administration and Clerical Pay Equity page on our website. About the Team The PC Administration team is dedicated to supporting our leaders and staff throughout the employee lifecycle by providing exceptional customer service and managing various administrative tasks. Your contributions will ensure that our hardworking team members receive accurate pay and entitlements on time. We pride ourselves on being a diverse and hardworking team that celebrates each other's successes. About You We are searching for a candidate who is not only able to follow processes but is also curious and eager to understand the underlying mechanisms that drive our operations. You should enjoy collaborating with others and assisting them in achieving their goals. To excel in this role, you will need to possess strong computer skills and enjoy interacting with various stakeholders, including customers and colleagues. The ability to work independently and take initiative is essential, as is the capacity to thrive in a fast-paced environment with changing priorities. This position is ideal for someone looking to gain insight into basic Human Resources and its connection to Payroll within a large and dynamic organization. Your skills should include: - Experience in customer service within a fast-paced environment, managing multiple conflicting demands - HR administration and/or Payroll knowledge is preferred but not essential - Exceptional written and verbal communication skills - Strong computer proficiency, with the ability to navigate different systems effectively - Accurate typing and data entry abilities - Flexibility and adaptability to thrive in a changing environment - Attention to detail and commitment to accuracy - Ability to work both independently and as part of a team - Capacity to remain calm under pressure while meeting deadlines How to Apply If you are interested in this opportunity, please submit a cover letter that highlights your relevant skills as outlined in this description. Additionally, please address the specific questions provided in the application instructions. We look forward to hearing from you.