Swim School Administrator

About the Company At Queenstown Lakes District Council, we are dedicated to providing essential services, facilities, and programs that contribute to the health and wellbeing of our communities and environment. Located in the breathtaking setting of Aotearoa New Zealand, our organization thrives on the dynamic challenges and opportunities that come with being the fastest growing territorial authority in the country. We take pride in our values of care, connection, and community, which motivate our staff to make a genuine difference every day. About the Role We are currently seeking a Swim School Administrator to join our team at the Wanaka Recreation Centre. This unique role combines administrative responsibilities with hands-on teaching, allowing you to engage with our community in a meaningful way. In this position, you will be responsible for providing comprehensive administrative support to our Swim School, which includes managing bookings, invoicing, reporting, and rosters. You will also coordinate classes and maintain effective communication with students and their families. A portion of your week, totaling 15 hours, will be dedicated to teaching. Key Responsibilities - Process swim school registrations and class bookings efficiently. - Collaborate with Crew, Supervisors, and Team Leaders to meet sales, capacity, and retention targets in a timely manner. - Foster positive relationships with local clubs, groups, and societies while actively promoting the Wanaka Swim School. - Supervise and instruct our Pool Swim School programs, focusing on safety skills for the community. - Mentor new staff members, ensuring they are prepared to teach independently. Requirements To be successful in this role, you should have 3-4 years of experience in an administrative or customer service position, preferably within the sports sector. Your excellent interpersonal skills will enable you to connect with a diverse range of individuals and build strong working relationships. The ideal candidate will possess the following qualifications: - AustSwim Teacher of Swimming and Water Safety or Swim Teacher Award (SNZ STA). - NCEA Level 2 as a minimum educational qualification. - A current NZQA affiliated First Aid Certificate. Benefits We offer a supportive and engaging work environment where you can thrive both personally and professionally. To apply, please follow the link provided. If you have any questions, feel free to reach out to Clair Muirhead, Swim School Team Leader, at Clair.Muirhead@qldc.govt.nz. Applications close on Thursday, 8th January 2026. We encourage you to apply early, as applications will be reviewed and processed after the holiday break.