Description
Please Quote Reference Number 12803
About the Company
At Pet-n-Sur, based in Auckland Central, we provide comprehensive insurance solutions through our well-known family brands, Pet-n-Sur and Autolife. We pride ourselves on delivering exceptional service to our clients, and we are currently seeking motivated individuals to join our team.
About the Role
We are looking for enthusiastic Sales Consultants to be a part of our Pet-n-Sur team. In this role, you will engage with prospective customers, guiding them through the process of purchasing insurance. Your responsibilities will include making outbound sales calls and providing outstanding customer service to ensure our clients feel confident and valued.
This position requires a minimum commitment of 42.5 hours per week. Your working hours will be Monday to Thursday from 9:00 AM to 8:30 PM, Friday from 8:30 AM to 5:00 PM, and alternate Saturdays from 10:00 AM to 3:00 PM. Full availability during these hours is essential.
Responsibilities Include
- Making and receiving calls to sell Pet-n-Sur plans
- Assessing client needs and recommending suitable insurance coverage
- Clearly explaining policy features, premiums, and benefits
- Assisting with coverage selection, payment setup, and claims support
- Keeping client records accurate and up to date
- Reaching out to potential clients to schedule consultations
- Staying informed on industry changes and sharing updates with clients
- Following sales scripts and adhering to the VADD (Verbatim, Accurate, Detailed, Disclosed) standard
- Collaborating with the team to meet sales targets and KPIs
- Ensuring all communications comply with company standards
Requirements
- Over one year of relevant experience
- A competitive and driven attitude focused on success
- Goal-oriented with a commitment to achieving set KPIs
- Excellent verbal and written communication skills
- Exceptional customer service and relationship-building abilities
- Proficiency in Microsoft products with a good typing speed
- Bilingual in English and Mandarin
Benefits
- Competitive hourly rate with potential for performance-based bonuses
- Supportive and dynamic team environment
- Opportunities for professional growth and development
- Comprehensive training provided
- Convenient Auckland location with flexible working hours
If you are an animal lover with a passion for sales and thrive in a goal-oriented environment, we would love to hear from you. Please apply through our online application form, and join our team!
Please Quote Reference Number 12803
To Apply
If this role is of interest, please Apply Now and submit your updated CV by following the link.
Please note: To be considered for this position, you must be eligible to work in New Zealand, with valid work rights.
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