Operations Manager

About the Company Tranzit is an award-winning transport and tourism provider with a strong presence across New Zealand. With nearly 100 years of experience in the industry, we are recognized leaders dedicated to delivering high-quality transport solutions. Our family-owned business employs over 2,000 team members and prides itself on its commitment to sustainable practices, health, safety, and overall well-being. About the Role We are currently seeking an experienced and operationally focused individual to join our Hawkes Bay team as an Operations Manager. In this role, you will oversee the day-to-day operations of our transport services, leading and supporting a dedicated team of 80 drivers. Your primary responsibility will be to ensure our fleet of vehicles is well-maintained and that our drivers are informed and prepared to deliver exceptional service to our customers. This position operates in a fast-paced and dynamic environment, making it an ideal fit for someone who excels in adapting to change and making quick, methodical decisions. You will ensure our network functions seamlessly throughout the week, with management support available after hours as needed. In this role, you will be responsible for: - Managing the daily operations of our school bus and charter services to ensure safe, reliable, and high-quality transport. - Rostering our fleet and drivers effectively. - Processing payroll accurately and efficiently. - Coordinating maintenance for our fleet of vehicles. - Fostering a positive, supportive, and high-performing team culture, ensuring drivers feel valued and equipped for success. - Enhancing client relationships by consistently exceeding customer expectations and delivering top-quality services. - Promoting a proactive health and safety culture while ensuring compliance with relevant policies and procedures. - Providing regular cover for school runs as necessary. Requirements To be successful in this position, you should possess: - A strong focus on customer delivery. - Proven experience in an operational leadership role. - A positive, pragmatic, and balanced approach to problem-solving and decision-making. - The ability to work effectively under pressure. - Excellent skills in stakeholder partnership. - Advanced technical skills with a willingness to adapt to new technologies. - A current Class 2 and 4 driver’s license, with the ability to obtain a Passenger endorsement (we can assist with this). - Experience in the transport industry is advantageous. Benefits We offer a range of benefits, including: - Opportunities for career development and growth. - A competitive compensation package. - Work perks, including discounts with our Tranzit group of companies and industry partners. - A laptop and mobile phone for work-related use. - A passionate and driven team that shares a love for transport and driving, along with a family-oriented culture in all our depots. Please note that successful applicants will need to pass a drug and alcohol test, as well as a police background check, as part of the pre-employment screening process. If this role interests you, we encourage you to apply. We will be assessing applications as they are received. For more information or to apply, please contact Ruth Osmond at 027 444 2582 or visit our website at https://tranzit.recruitmenthub.co.nz/Our-Current-Vacancies and enter reference code: 6768074. Applications close on July 6, 2025.