Service Receptionist

About the Company At Ingham, we are proud to be a leading Multi-Franchise Automotive company in New Zealand. Our commitment lies in delivering quality brands and services across all areas of automotive sales, finance, parts, and service. We focus on continuous improvement and value addition, ensuring the best possible experience for both our customers and employees. About the Role We are currently looking for a dedicated Service Receptionist to join our team at our dealership located in Te Rapa, Hamilton. In this role, you will play a key part in supporting our service team by managing customer vehicle bookings and servicing at both the workshop and customer counter. Your main objective will be to provide exceptional customer service that enhances sales, dealership performance, and overall customer satisfaction. Key Responsibilities In this position, your responsibilities will include promoting all products and services offered by Ingham. You will welcome customers during vehicle drop-off and pick-up, generate accurate quotes and invoices for repair services, and cultivate strong customer relationships to encourage repeat business. Additionally, you will ensure meticulous recording of booking and parts sales information, while prioritizing customer satisfaction and demonstrating attention to detail. Requirements To be successful in this role, you should possess a clean, full driver's license and have a minimum of three years of experience in customer service or administrative roles. The ability to multitask effectively and thrive under pressure is essential. We are looking for someone with a professional demeanor and excellent communication skills in English. You must be a resident of New Zealand or hold a valid work visa, and demonstrate personal integrity and reliability. Benefits We offer a competitive salary that is dependent on experience. This is a full-time permanent role, requiring a minimum of 45 hours per week. You will have opportunities for career advancement and ongoing training. You will also be part of a supportive and collaborative team environment, which is integral to our operations. How to Apply If you are looking for a role that provides growth opportunities, incentives, and a stimulating work environment, we encourage you to apply now. For more information, please visit our careers page at http://www.inghamdriven.nz.