Team Leader - Health Technology Operations

About the Company Health New Zealand | Te Whatu Ora is committed to building a health system that serves all New Zealanders, grounded in the principles of Te Tiriti o Waitangi. We strive to provide excellent healthcare and are dedicated to fostering a diverse and inclusive workforce to better serve our community. About the Role We are currently seeking a hands-on Team Leader - Health Technology Operations to join our Clinical Engineering team at the Christchurch Health Campus. In this pivotal leadership position, you will oversee multi-disciplinary teams dedicated to delivering safe, efficient, and reliable medical equipment and systems that support frontline healthcare services. As the Team Leader, you will manage the day-to-day operational delivery of Health Technology Management (HTM) services throughout the equipment lifecycle, which includes procurement, installation, maintenance, and decommissioning. You will actively engage in hands-on work, utilizing your clinical engineering expertise while also guiding and developing your team. In this role, you will collaborate with various departments to ensure that medical devices and systems are safe, functional, compliant, and readily available—ultimately supporting clinicians in their delivery of high-quality patient care. Key Responsibilities - Lead a multi-disciplinary clinical engineering team in providing HTM services. - Offer expert guidance on the full lifecycle of health technology, including acquisition, calibration, performance checks, repairs, decontamination, decommissioning, and disposal. - Coordinate the onboarding, configuration, commissioning, and maintenance of medical equipment and systems. - Ensure compliance with New Zealand regulations, safety standards, and cybersecurity requirements for devices. - Manage safety alerts, recalls, incident investigations, and risk mitigation efforts. - Promote innovation, continuous improvement, and cost-efficiency across operations. - Enhance team capacity and support workforce development and retention strategies. - Collaborate with internal stakeholders, external vendors, and national HTM partners. - Maintain high-quality service delivery, oversee KPI tracking, and manage contracts effectively. - Provide strategic and operational leadership, including budgeting and planning. What You Will Bring Essential: - A tertiary qualification in Clinical or Biomedical Engineering, Medical Physics, or a related scientific field, or extensive leadership-level clinical engineering experience. - A minimum of 7 years of experience in clinical engineering, including at least 2 years in a leadership, supervisory, or mentoring role. - Deep knowledge of health technology and clinical engineering operations. - Proven ability to lead and develop technical teams while delivering complex services. - Strong communication and stakeholder engagement skills. - Registration with the Electrical Workers Registration Board (EWRB) as an Electrical Appliance Serviceperson with a Medical endorsement (or willingness to obtain within 24 months). - A full New Zealand Driver's License. - An understanding of and the ability to apply Te Tiriti o Waitangi principles in a health setting. - Proficiency in English (IELTS 6.0 or higher with no band below 5.5). Desirable: - Postgraduate qualifications in Health Technology Management or Business. - Knowledge of accreditation, audit, and performance measurement frameworks. - Experience in 24/7 healthcare environments and national-level HTM collaboration. Benefits At Health New Zealand | Te Whatu Ora, we value diversity and inclusivity within our workforce. Our commitment to fostering an environment where everyone feels welcome allows us to better understand and serve our community, including applicants from our diverse Māori, Pacific, disabled, and rainbow communities. How to Apply If you are interested in this role, please apply through our online careers portal by clicking "apply now." For any questions regarding the position, feel free to reach out to Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz. We will review applications as they come in and may begin the recruitment process before the closing date of this advertisement.