SHIFT MANAGERS

About the Company We appreciate your interest in exploring the opportunity to become a Chicking® franchisee. Founded in Dubai, United Arab Emirates, in the year 2000, Chicking® has rapidly expanded, becoming a beloved brand in over 23 countries with more than 180 outlets. Our growth is a testament to our understanding of what families crave, along with our appeal to individuals seeking flavorful alternatives to traditional fast food. At Chicking®, we prioritize not only the sourcing and supply of our food but also the entire dining experience, emphasizing hygiene and safety. We take pride in being one of the first fully Halal international quick service restaurant (QSR) brands. Our commitment to using only the finest quality herbs and spices sourced globally allows us to deliver exciting flavors in a contemporary setting. This dedication to quality and best practices has endeared Chicking® to over 500,000 loyal customers each month, who appreciate our diverse menu inspired by global taste cultures. About the Role We are currently seeking Shift Managers for our Chicking® franchise locations in Christchurch. This position requires flexibility for shift work, including weekends and late nights, as we have multiple vacancies available. As a Shift Manager, you will oversee store operations during your shift, ensuring the achievement of sales targets, operational efficiency, and profitability. You will supervise and guide the team, assist management with staffing decisions, and uphold high standards of customer satisfaction and product quality. Requirements To be considered for the Shift Manager position, you will need to meet the following requirements: - A Level 3 Certificate or a minimum of one year of relevant experience. Six months of experience is preferred. Benefits We offer competitive wages ranging from $24 to $28 per hour, with a minimum requirement of 30 hours of work per week. Job Duties In your role as a Shift Manager, your responsibilities will include: - Managing store operations during your shift - Achieving sales and profitability targets - Supervising and directing the workforce - Assisting in staffing decisions, including hiring, training, evaluating, and scheduling - Ensuring compliance with Company standards and policies, including operational, Food Safety, and Health & Safety procedures - Providing coaching and support to the team regarding procedures and policies - Working towards achieving financial targets set by the restaurant's annual operating plan and quarterly forecasts - Managing costs of goods sold (COGs), food waste, labor, cash variance, and other variables to meet targets - Conducting accurate and timely reporting - Operating within established expenditure guidelines and fostering a customer service culture - Contributing to staffing and stock management - Resolving conflicts among staff and addressing basic customer complaints Additionally, your role will involve: - Demonstrating and explaining our offerings to customers - Selling food, beverages, clothing, and other goods - Accepting payments using various methods and preparing sales invoices - Assisting with stock management and participating in inventory checks - Stacking, displaying, and wrapping goods for sale We look forward to receiving your application and welcoming you to the Chicking® family.