Refrigeration Service Technician

About the Company We are a leading provider of refrigeration and automation solutions dedicated to supporting New Zealand's dairy sector. Our mission is to deliver high-quality, innovative products and services that ensure our clients can maintain efficient operations. We pride ourselves on our knowledgeable team and our commitment to excellence in the field. About the Role We are currently seeking a qualified On-Farm Refrigeration Service Technician to join our high-performing team in the Southland or Taranaki regions. In this role, you will be responsible for servicing on-farm milk cooling and tank solutions, ensuring the smooth operation of our nation's dairy systems. This position offers a unique opportunity to make a significant impact while enjoying the variety and independence that comes with working in a rural environment. What You Will Be Doing In this role, you will: - Install, maintain, and troubleshoot advanced milk cooling and dairy automation systems. - Provide exceptional on-farm service and after-sales support, becoming a trusted representative of our technical expertise. - Offer hands-on training to farmers, empowering them to maximize the benefits of their systems. - Collaborate with contractors, provide technical advice, and assist with field installations and events, such as Field Days. - Engage in continuous learning to enhance your skills and contribute to the development of training programs and standard operating procedures. - Utilize CRM tools to report insights, monitor competitor activity, and track innovations. Requirements To be successful in this position, you will need: - Trade certification in Refrigeration, Electrical, or Engineering. - Registration (or the ability to obtain registration) as an Electrical Service Technician. - A minimum of two years of experience in a service or technical role, with agricultural exposure being advantageous. - Strong fault-finding skills and a solid understanding of systems, along with the ability to work independently. - Excellent interpersonal skills, with the ability to communicate clearly and build rapport with clients. - Comfort with technology, including managing your own schedule and reporting key insights effectively. Benefits We offer a range of benefits to our team members, including: - A diverse work environment where no two days or farms are the same. - Autonomy and trust in managing your work and region. - A supportive team culture where you will collaborate with knowledgeable colleagues who are dedicated to your success. - Comprehensive tools of the trade, including a vehicle, tools, phone, laptop, and ongoing support. - The opportunity to engage in purpose-driven work that contributes to one of New Zealand's most vital industries. - Potential for career progression into more senior technical, training, or leadership roles. If you are ready to take on a challenging and rewarding role, build strong relationships with farmers, and work with industry-leading products that help keep New Zealand's dairy sector thriving, we want to hear from you. Please contact Rebecca or Val at 03 3748210.