Branch Manager

About the Company Founded in 1973, we are Hynds, New Zealand's leading supplier of products for the management of water and water-based waste in both civil and rural infrastructure markets. As a proudly family-owned business, we have earned our reputation through exceptional customer service and a commitment to innovation. Our team is dedicated to helping our customers succeed and adheres to the Hynds Values, which guide our actions and interactions. We strive to create an environment where people matter, where we consistently do what is right, and where we build strong connections with our customers. About the Role We are seeking a Branch Manager to lead our activities across the territory. In this role, you will ensure responsible business practices while delivering on our company policies and procedures within your authority. Your focus will be on providing excellent customer service and maximizing market opportunities, ultimately meeting our revenue, profit, and cash flow targets. Key Responsibilities You will be responsible for achieving branch financial budgets and targets. This includes analyzing the territory's potential and assessing the value of both existing and prospective branch customers. You will manage sales activity through a systematic weekly offsite call cycle. As a leader, you will effectively recruit, manage, and guide the branch team, setting standards for professional behavior and leading by example. Utilizing our CRM processes, you will identify opportunities for customer contact within the branch and its catchment area, while collaborating closely with the Regional Sales Manager and Internal Sales Team. You will also facilitate and implement the branch's self-auditing responsibilities, ensuring that the standards set by the company are consistently met at a high level. Additionally, you will be involved in the sales process from order to supply, managing orders using our established systems and processes. Key Attributes The ideal candidate will have experience leading teams in a customer service environment, driving high performance through effective coaching, mentoring, and development activities. You should have a proven track record of growing customer bases, developing relationships, and increasing revenue. Strong organizational skills are essential, along with the ability to manage administrative tasks and meet tight deadlines calmly and accurately. Proficiency in computer applications, particularly Outlook, Excel, and ERP systems like M3, is required. Additionally, you should hold relevant licenses for vehicles and machinery and possess a natural drive for quality, process adherence, and health and safety. Pre-employment Checks At Hynds, we are committed to maintaining high levels of health and safety. Therefore, all candidates will be required to pass a pre-employment medical examination and alcohol and drug screening. A satisfactory criminal history check will also be necessary. It is important that you have the legal right to work in New Zealand. We look forward to welcoming a new member to our team who shares our values and commitment to excellence.