Wētā Cave Host - Bilingual (English & Mandarin)

About the Company At Wētā Workshop, we create extraordinary experiences that transport visitors into the worlds of imagination and creativity. Located in Wellington, our Wētā Workshop Experiences provide guests with an exclusive look into the artistry behind film effects, including everything from armor and aliens to creatures, costumes, makeup, and miniatures. Our tours, creative workshops, and events allow us to share our passion for storytelling and craftsmanship, offering an intimate connection with our work. Additionally, our Wētā Cave retail store offers guests the opportunity to purchase unique props, merchandise, and collectibles designed by our talented artists. About the Role We are currently seeking enthusiastic and personable Wētā Cave Hosts who are bilingual in Mandarin and English. If you have a passion for storytelling and enjoy engaging with people, this role might be perfect for you. As a Wētā Cave Host, you will guide our tours and represent Wētā Workshop to our valued guests. Your responsibilities will include: - Delivering guided experiences through our tour space in both Mandarin and English to bring our creative journey to life. - Leading guests through immersive and creative experiences. - Being an integral part of our retail team in the Wētā Cave shop. - Selling and processing tickets. - Inspiring guests to start their own collections by sharing your enthusiasm, product knowledge, and sales expertise, creating a retail experience that is truly unique. Requirements We would love to hear from you if you possess the following qualifications: - Proficiency in both Mandarin and English is essential. - Previous experience in hosting, retail/sales, guiding, or guest service. - A passion for movies, visual effects, graphics, and/or novels. - An upbeat and enthusiastic attitude with a strong commitment to delivering excellent customer service. Hours Our facility operates seven days a week, with opening hours ranging from 8 am to 8 pm seasonally. We are looking for individuals with flexible availability throughout the week and on weekends. These positions are casual (on-call), meaning there are no set shifts. Other Key Information As part of our recruitment process, you will be required to answer a few brief video-based questions to help us get to know you better. Induction and training will commence in mid-August, and the training is fully paid. The hourly rate for this position is $27.80. Join us for a fun, fantastical, and fan-friendly experience in New Zealand. We encourage you to apply today! For more information, please reach out to us at recruitment@wetaworkshop.co.nz. Successful applicants will need to pass a satisfactory Ministry of Justice Criminal Convictions check. We welcome applicants with a current, valid visa allowing them to work in New Zealand, provided there are at least nine months remaining on the visa.