Service Advisor

About the Company At Armstrong's Prestige Dunedin, we proudly represent some of the most prestigious names in European motoring, including Mercedes-Benz, Volvo, Jaguar, and Land Rover. Our commitment to innovation, performance, and luxury sets us apart in the automotive industry. Our Dunedin team is dedicated to delivering an exceptional ownership experience, and we are seeking individuals who share our passion for excellence. About the Role We are offering a role that combines an attractive base salary with uncapped commissions, providing significant earning potential. This is an excellent opportunity for career development, as we prioritize ambition and internal progression. You will be part of a motivated, high-performing team that supports one another while representing iconic brands that capture attention. In this target-driven, customer-focused position, you will be the first point of contact for our service customers. Your responsibilities will include booking appointments, upselling recommended repairs and maintenance, and ensuring a seamless, high-end experience from arrival to handover. To thrive in this role, you should be quick-thinking, confident, and eager to earn, as your commissions will be directly tied to your performance. Building trust and making every interaction count will be key to your success. Requirements We are looking for candidates who meet the following criteria: - 2-3 years of experience in a fast-paced, customer-facing or sales-driven role, with automotive experience being a significant advantage. - A natural ability to connect with people and deliver exceptional service. - Strong interpersonal skills to build rapport and convert service conversations into sales opportunities. - Clear and confident communication skills, with attention to detail. - Proficiency with technology and a quick aptitude for learning new systems and information. - A polished and professional demeanor, with a strong desire to meet targets while maintaining team cohesion. Benefits At Armstrong's, we are focused on building careers rather than just filling jobs. As part of our nationwide group, you will have access to long-term opportunities and a supportive work environment. If you are driven to succeed and are looking for a place to thrive, we encourage you to take the next step in your career. Ready to accelerate your career? Apply now!