Refrigeration Service Technician

About the Company We are a leading provider of advanced cooling and automation systems for New Zealand's dairy sector. Our mission is to support dairy farmers with innovative solutions that enhance efficiency and productivity. We pride ourselves on our commitment to quality service, technical excellence, and fostering strong relationships within the agricultural community. About the Role We are currently seeking a qualified On-Farm Refrigeration Service Technician to join our dynamic team in the Southland or Taranaki regions. In this role, you will be instrumental in servicing on-farm milk cooling and tank solutions. If you are a hands-on problem solver who enjoys working in the field and making a meaningful impact, this may be the perfect opportunity for you. As part of our team, you will have the independence and purpose that comes with supporting essential operations in New Zealand's dairy industry. What You Will Be Doing In this position, you will install, maintain, and troubleshoot state-of-the-art milk cooling and dairy automation systems. Your responsibilities will include: - Delivering exceptional on-farm service and after-sales support, becoming a trusted representative of technical excellence. - Providing hands-on customer training to ensure farmers maximize the benefits of their systems. - Collaborating with contractors, offering technical advice, and assisting with field installations and events such as Field Days. - Engaging in continuous learning and contributing to the development of training materials and standard operating procedures. - Reporting insights, competitor activity, and innovations through our customer relationship management tools. What You Will Bring To be successful in this role, you should possess the following qualifications and skills: - Trade certification in Refrigeration, Electrical, or Engineering. - Registration as an Electrical Service Technician or the ability to obtain it. - A minimum of two years of experience in a service or technical role, with agricultural exposure being a plus. - Strong fault-finding skills, a good understanding of systems, and the ability to work independently. - Excellent communication skills, with the ability to build rapport and collaborate effectively with others. - Proficiency in using technology to manage your schedule and report key insights. Benefits We offer a competitive salary along with a vehicle, tools, and resources needed to succeed in your role. You will enjoy the following benefits: - A diverse work environment, with no two days or farms being the same. - Autonomy and trust to take ownership of your work and your designated region. - A supportive team culture, where you will work alongside knowledgeable colleagues who are dedicated to your success. - Tools of the trade, including a vehicle, tools, phone, laptop, and ample support. - The opportunity to engage in purpose-driven work that contributes to one of New Zealand's most vital industries. - Clear pathways for career progression into more senior technical, training, or leadership roles. If you are ready to take on a rewarding challenge, build strong relationships with farmers, and work with industry-leading products that help keep New Zealand's milk flowing, we would love to hear from you. Please contact Rebecca or Val at 03 374 8210.