Administrator / Case Coordinator

About the Company Health New Zealand | Te Whatu Ora is committed to the principles of Te Tiriti o Waitangi, striving to build a health system that effectively serves all New Zealanders. Our organization values diversity and inclusiveness, ensuring our workforce reflects the communities we serve. About the Role We are seeking a proactive Case Management Coordinator to join our dedicated team at Waikato Hospital on a fixed-term basis for six months. This full-time position involves 80 hours per fortnight and is crucial in shaping the support we provide to our employees, ensuring they can stay at work or return safely and sustainably. You will thrive in a collaborative environment that prioritizes quality care, continuous improvement, and meaningful engagement with both internal and external partners. Key Responsibilities In this role, you will: - Liaise effectively with ACC and our Third-Party Administrator (TPA) to facilitate smooth case progression. - Lead the development and implementation of key programs aimed at supporting staff wellbeing and recovery. - Provide a high-quality, people-centered case management service, focusing on achieving the best outcomes. - Collaborate with a wide range of stakeholders to foster trust and build strong support networks. - Contribute to ongoing service improvements through a quality-focused approach. About the Team Our small team is dedicated to providing support and advice that ensures the health and safety of both our employees and the organization. About Hamilton Waikato Hospital is a major regional hospital located in Hamilton, New Zealand. As a leading tertiary teaching hospital, it serves as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With approximately 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure center, we offer comprehensive hospital services such as radiology, laboratory, and pharmacy. Our affiliations with the University of Auckland, University of Waikato, and Wintec provide a dynamic learning environment alongside access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities on the Waiora Waikato Hospital Campus, supported by both road and air ambulance services. For more information on living and working in Waikato, please visit our website. About You To be successful in this role, you should have: - A minimum of five years of experience in an administration or coordination role. - Proficiency in the Microsoft Suite, including Word, Outlook, PowerPoint, and Excel. - Experience with electronic file management systems. - Strong interpersonal and communication skills, both verbal and written. - Excellent time management abilities, with a capacity to self-manage and prioritize tasks effectively. - Experience in implementing the principles of Te Tiriti o Waitangi in practice. Working at Health New Zealand At Health New Zealand | Te Whatu Ora, we are dedicated to providing excellent healthcare to the people of New Zealand. We embrace a diverse and inclusive workforce to better understand and serve our community. We encourage applications from Māori, Pacific, disabled, and rainbow communities. How to Apply To apply for this position, please click 'Apply online' or visit our Waikato Careers website. All applications must be submitted through our online careers portal by 11:59 pm on 13 June 2025. If you have any questions regarding the role, please contact Rachael Devey at Rachael.Devey@TeWhatuOra.govt.nz. Please note that we will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement.