Description
About the Company
Mitre 10 MEGA is a prominent retailer in the building, hardware, and home improvement sectors. Our Trade Department is dedicated to supplying timber, building materials, and specialty finishing products. We are committed to delivering effective solutions tailored to our customers in the building and construction industry.
About the Role
We are seeking a motivated individual to join our Trade team. In this full-time position, you will collaborate closely with both existing and potential customers, providing essential support to our Account Managers to help meet business demands effectively.
Your primary responsibility will be to maximize sales and profit through various administrative functions. You will engage with customers, industry professionals, and experts in the building sector. Your strong administrative and multitasking skills will be crucial in delivering timely solutions and ensuring a high-quality customer service experience.
This role requires a commitment of 40 hours per week, Monday through Friday, with the possibility of weekend work as needed.
Duties include
- Fielding incoming sales calls
- Utilizing our operating system to create picking slips for the timber yard and trade staff
- Processing customer orders
- Coordinating and following through on quotes
- Preparing plans for estimator and quotation presentation packs
- Updating product descriptions and prices
- Organizing all customer indent stock and special orders along with their charge-out
- Reconciling and tracking key customer accounts
- Consistently delivering exceptional customer service and developing strong working relationships with customers, suppliers, and the trade team
Skills & Experience
We are looking for candidates who have:
- Knowledge of hardware, building materials, and timber
- Strong written and verbal communication skills
- Proficiency with computer applications
- The ability to build rapport with customers
- A collaborative team-oriented mindset
What We Offer
We provide ongoing training, support, and growth opportunities to our employees. Additionally, you will enjoy great staff buying privileges and the chance to be part of an established company. We also offer Mitre 10 Team Perks, including discounts with various retailers and businesses.
If you are interested in working in a dynamic and enjoyable environment while advancing your skills with New Zealand's largest DIY retailer, we encourage you to apply with your CV and cover letter through our website.
To Apply
If this role is of interest, please Apply Now and submit your updated CV by following the link.
Please note: To be considered for this position, you must be eligible to work in New Zealand, with valid work rights.
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