Senior Business Analyst

About the Company At Ryman Healthcare, we believe that a fulfilling life continues to enrich with age. As a leader in retirement living and aged care, our mission is to enhance freedom, connection, and well-being for individuals as they grow older. We proudly operate 49 villages in New Zealand and Australia, employing approximately 7,700 team members across diverse sectors. Additionally, we are honored to be the first healthcare company to receive the Wellbeing Tick. Central to our operations is our commitment to ensuring that everything we do is "Good enough for mum and dad." About the Role We are currently seeking a Senior Business Analyst to join our team. In this essential role, you will serve as a bridge between business strategy and execution, collaborating closely with senior leaders and functional teams, including Operations, HR, Payroll, Clinical, and technical experts, to drive business transformation. Your responsibilities will include identifying business objectives, gathering and analyzing requirements, and providing strategic insights to deliver solutions that align with our overarching business goals. Key responsibilities include: - Determining requirements by studying business capabilities, gathering information, and evaluating customer needs. - Collaborating with cross-functional teams to ensure business capabilities are aligned with broader strategic goals, thereby enhancing the delivery of solutions. - Facilitating workshops to evaluate business capabilities, anticipate requirements, uncover areas for improvement, and develop optimization strategies. - Understanding and modeling business objectives or problem contexts to effectively communicate with diverse audiences, from executives to team members. - Owning and driving RFI/RFP processes to evaluate market solutions and guide the business through successful implementation. What's in it for You? If you enjoy working within a team that is united by a clear purpose, you will find this role rewarding. A career at Ryman offers several benefits, including: - Ongoing support for professional development. - Additional wellbeing leave and flexible working arrangements. - Access to over 60 discounts with well-known brands across various sectors, including health and wellbeing, banking, insurance, and retail. - Participation in social club events, “Furry Fridays” (bring your dog to work), and free yoga and fitness classes. - A complimentary gym membership for our onsite gym. - A convenient Ryman-owned onsite café (Pioneers Café) offering affordable coffee and delicious food options. Who Are You? We are looking for a candidate with proven experience as a Business Analyst, ideally with over 8 years of experience, particularly in the HR and People space. You should have participated in HR transformation programs, such as implementing HRIS or workforce management platforms, and have been involved in all stages of project execution. You possess: - A strong track record of delivering solutions that enhance employee experience, operational efficiency, or compliance. - Excellent stakeholder management skills and the ability to work with cross-functional teams, including HR, Payroll, and Technology. - Proficiency in eliciting requirements through various techniques, such as workshops, along with the ability to document requirements to high standards. - The capability to thrive in fast-paced environments while contributing to multiple initiatives. - A commitment to kindness and a passion for learning and delivering outstanding results. - A drive for excellence, always seeking ways to exceed expectations and provide high-quality service efficiently. - A belief in fostering strong, positive, and trusting teams that work collaboratively. - Resilience in facing challenges, maintaining composure under pressure, and valuing clear and concise communication. While certifications such as CBAP, PMI-PBA, or Agile are preferred, we equally value practical experience and a growth mindset. If you are interested in joining an organization with a clear purpose and a commitment to innovation, kindness, and excellence, we would love to hear from you. At Ryman, we promote an inclusive environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone interested in working with us to apply for our available positions. Please note that applications will be reviewed as they are received, and interviews may occur prior to the official closing date. This may result in a job advertisement closing earlier than initially advertised.