Parts Advisor

About the Company Rutherford & Bond Toyota is a leading vehicle dealership, committed to providing exceptional service and making it easy for our customers to conduct business with us. With five dealerships located throughout the Wellington region, we offer a fantastic product supported by great facilities and a passionate team. We are excited to announce a rare opportunity for a Parts Advisor to join our dedicated team in Porirua. About the Role As a Parts Advisor, you will play a crucial role in our two-person Parts Department, collaborating closely with our Service Department under the guidance of our Service & Parts Manager. Your primary responsibilities will include greeting and assisting customers with energy and professionalism, ensuring that their needs are not only met but exceeded whenever possible. Key responsibilities include: - Managing daily sales and activities within the Porirua Parts Department - Coordinating with the Service Department to procure parts necessary for servicing and repairs - Ordering parts required by customers and the dealership efficiently and accurately - Preparing quotes, purchase orders, and other documentation needed for product acquisitions We are seeking an individual with a solid background in automotive, retail, or hospitality who possesses a strong commitment to delivering excellent customer service. The ideal candidate will have the ability to build meaningful relationships and a willingness to go the extra mile for our customers. Requirements In addition to the above qualifications, we are looking for candidates who possess: - Proficiency in computer systems and the ability to navigate our online dealer management system - Strong organizational skills and the capability to prioritize tasks effectively in a fast-paced environment - Excellent communication and interpersonal skills, along with a professional phone manner - Confidence in addressing challenging customer concerns to achieve satisfactory outcomes for both the customer and the business - A current driver’s license Please note that Saturday work is required; however, we maintain a fair rotating roster. Benefits If this opportunity resonates with you, we encourage you to apply now by submitting your application online. Should you have any questions about the role, please do not hesitate to reach out to Mara, our HR Advisor, at hr@rb.toyota.co.nz. The application deadline is July 26, 2025. Please be aware that we may begin shortlisting candidates as applications are received, so early submissions are encouraged. We may withdraw the advertisement at any time. We look forward to hearing from you.