Team Leader - Health Technology Operations

About the Company Health New Zealand | Te Whatu Ora is dedicated to establishing a healthcare system that effectively serves all New Zealanders, firmly rooted in the principles of Te Tiriti o Waitangi. We are committed to providing high-quality healthcare and fostering a diverse and inclusive workforce that reflects the communities we serve. About the Role We are looking for a hands-on technical leader to join our Clinical Engineering team as the Team Leader - Health Technology Operations. In this pivotal leadership position, you will oversee multi-disciplinary teams to ensure the delivery of safe, efficient, and reliable medical equipment and systems that directly support frontline healthcare services. As the Team Leader, you will manage day-to-day operational delivery of Health Technology Management (HTM) services, covering the entire equipment lifecycle from procurement and installation to maintenance and decommissioning. You will not only take on a managerial role but also engage in hands-on activities, utilizing your clinical engineering expertise. Your work will involve collaboration across departments to ensure that medical devices and systems are safe, functional, compliant, and readily available, ultimately supporting clinicians in delivering high-quality patient care. Key Responsibilities - Lead a multi-disciplinary clinical engineering team in delivering HTM services. - Provide expert guidance throughout the health technology lifecycle, including acquisition, calibration, performance checks, repairs, decontamination, decommissioning, and disposal. - Coordinate the onboarding, configuration, commissioning, and maintenance of medical equipment and systems. - Ensure compliance with New Zealand regulations, safety standards, and cybersecurity measures for devices. - Oversee safety alert and recall management, incident investigation, and risk mitigation. - Drive innovation, continuous improvement, and cost-efficiency in operations. - Build team capacity and support workforce development and retention strategies. - Collaborate with internal stakeholders, external vendors, and national HTM partners. - Ensure high-quality service delivery, monitor key performance indicators (KPIs), and manage contracts effectively. - Provide strategic and operational leadership, including budgeting and planning. What You Will Bring Essential: - A tertiary qualification in Clinical or Biomedical Engineering, Medical Physics, or a related scientific field, or extensive experience in clinical engineering at a leadership level. - At least 7 years of experience in clinical engineering, with a minimum of 2 years in a leadership, supervisory, or mentoring role. - Deep knowledge of health technology and clinical engineering operations. - Proven capability to lead and develop technical teams and deliver complex services. - Strong communication and stakeholder engagement skills. - Registration with the Electrical Workers Registration Board (EWRB) as an Electrical Appliance Serviceperson with a Medical endorsement (or willingness to obtain within 24 months). - A full New Zealand Driver’s License. - Understanding and application of Te Tiriti o Waitangi within a health context. - Proficiency in English (IELTS 6.0 or higher with no band below 5.5). Desirable: - Postgraduate qualifications in Health Technology Management or Business. - Knowledge of accreditation, audit, and performance measurement frameworks. - Experience in 24/7 healthcare environments and national-level HTM collaboration. Benefits At Health New Zealand | Te Whatu Ora, we value our workforce and strive to create an environment that promotes diversity and inclusion. We encourage individuals from our diverse Māori, Pacific, disabled, and rainbow communities to apply. We offer a range of benefits to support our employees and their well-being. How to Apply To apply, please click on the "apply now" button. All applications must be submitted through our online careers portal. If you have any questions about the role, feel free to reach out to Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz. We will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement.