Service Advisor - Mercedes-Benz Christchurch

About the Company At Armstrong's, we pride ourselves on being New Zealand's leading car dealership group. With a commitment to excellence and a focus on customer satisfaction, we represent 16 dealerships featuring 14 top international brands across the country. We believe in fostering talent from within and providing our employees with opportunities for career progression and advancement. About the Role We are currently seeking a Service Advisor to join our team at Armstrong's Mercedes-Benz Christchurch. In this role, you will serve as a vital link between our technicians and our customers. Your main responsibilities will include scheduling bookings and ensuring that customers are well-informed about the services their vehicles will receive. You will also facilitate clear communication with our technicians to ensure that daily requirements are met efficiently. This position is ideal for someone who thrives in a fast-paced, customer-focused environment and possesses strong people skills and automotive knowledge. Requirements To be successful in this role, candidates should ideally possess the following qualifications: - Previous experience as a Service Advisor is advantageous - Experience in a fast-paced customer service environment - A proactive attitude with enthusiasm - Strong attention to detail and accuracy, particularly for invoicing and administrative tasks - Excellent time management skills - Proficient computer skills and familiarity with systems - A full, valid New Zealand driver’s license - Applicants should have New Zealand residency or a valid New Zealand work visa Benefits In return for your expertise, we offer a competitive remuneration package tailored to your experience, which includes a great incentive program. You will have the opportunity to enhance your customer service and technical skills in a supportive team environment. We also provide brand-specific training and support from our head office to ensure your success. For more information about who we are and what we do, please visit our website at www.armstrongs.co.nz. If you are ready to join a dynamic team and take the next step in your career, we encourage you to apply now with your CV.