Refrigeration Service Technician

About the Company We are a leading provider of high-tech cooling and automation systems, dedicated to supporting New Zealand's dairy sector. Our team prides itself on delivering exceptional service and innovative solutions that keep dairy operations running smoothly. We are currently looking for a motivated and skilled individual to join our team as an On-Farm Refrigeration Service Technician. About the Role As an On-Farm Refrigeration Service Technician, you will be instrumental in installing, maintaining, and troubleshooting advanced milk cooling and dairy automation systems across the picturesque regions of Southland and Taranaki. This role offers you the opportunity to make a tangible impact in the field while enjoying the variety and independence that comes with it. You will serve as a trusted resource for our customers, providing them with exceptional service and support. What You Will Be Doing In this role, your responsibilities will include: - Installing, maintaining, and troubleshooting cutting-edge milk cooling and dairy automation systems. - Delivering exceptional on-farm service and after-sales support, becoming the trusted face of technical excellence. - Providing hands-on customer training to help farmers maximize their systems. - Collaborating with contractors, offering technical advice, and assisting with field installations and events such as Field Days. - Engaging in continuous learning and contributing to the development of training materials and standard operating procedures. - Reporting insights, competitor activity, and innovations using CRM tools. What You Will Bring To succeed in this position, you will need: - A trade certification in Refrigeration, Electrical, or Engineering. - Registration (or the ability to become registered) as an Electrical Service Technician. - A minimum of two years of experience in a service or technical role, with agriculture experience being a plus. - Strong fault-finding skills, an understanding of systems, and the ability to work independently. - Excellent communication skills, with the ability to relate to and collaborate with others. - Comfort with technology, including managing your own schedule and reporting key insights. Benefits Joining our team comes with several advantages, including: - A diverse work environment where no two farms or days are the same. - Autonomy and trust in your work, allowing you to take ownership of your responsibilities and your region. - A supportive team culture with knowledgeable colleagues who are committed to your success. - Access to tools of the trade, including a vehicle, tools, phone, laptop, and ample support. - The opportunity to engage in purpose-driven work that promotes innovation in one of New Zealand's most essential industries. - Career progression opportunities leading to more senior technical, training, or leadership roles. If you are ready to roll up your sleeves, build strong relationships with farmers, and work with industry-leading products that support New Zealand's dairy industry, we would love to hear from you. Please contact Rebecca or Val at 03 3748210 to discuss this exciting opportunity.