Property Manager (100-150 properties)

About the Company At Wolfbrook, we are dedicated to not just managing properties, but also to building vibrant communities and creating meaningful opportunities. Founded by James Cooney and Steve Brooks, we have established ourselves as one of New Zealand's leading property development and management companies. With over 1300 properties under our management and an industry-leading occupancy rate, we pride ourselves on our exceptional service. Our team consists of experienced specialists, including nine property managers who collectively bring over 80 years of expertise to the table. We value strength, resilience, and teamwork—qualities that are intrinsic to our name and our operations. As we continue to rapidly expand our property management division across New Zealand, we are looking for an experienced and high-performing Property Manager based in Wellington to join our team. About the Role As a Property Manager at Wolfbrook, you will be responsible for the oversight of a portfolio of residential properties. Your primary focus will be ensuring these properties are well-maintained, fully tenanted, and generating optimal returns for our investors. Key Responsibilities Property and Portfolio Management: - Oversee the daily operations of assigned properties, including maintenance, repairs, and renovations. - Conduct regular inspections and proactive maintenance to ensure properties remain in excellent condition. - Collaborate with contractors and service providers to implement high-quality and cost-effective solutions. - Maintain detailed records of property conditions, maintenance, and financial performance using MRI Palace. Tenant and Investor Relations: - Develop and nurture strong relationships with landlords and tenants, ensuring clear and consistent communication. - Address tenant concerns, complaints, and maintenance requests promptly and effectively. - Engage with landlords proactively to maximize investment returns and provide strategic property advice. - Enhance long-term tenant retention through proactive service and community engagement. Leasing and Rent Management: - Advertise and market available properties to attract high-quality tenants. - Screen prospective tenants thoroughly to ensure reliable occupancy and reduce turnover. - Manage lease agreements, renewals, rent collections, and eviction processes in compliance with tenancy laws. - Monitor and report on rental market trends to provide landlords with insightful data on pricing and demand. Compliance and Risk Management: - Ensure all properties adhere to health, safety, and compliance standards. - Stay informed about the Residential Tenancies Act (RTA) regulations and implement necessary changes proactively. - Handle insurance claims, risk assessments, and property inspections diligently. - Identify and resolve potential risks to mitigate issues before they escalate. Business Development and Portfolio Growth: - Identify and secure new property management opportunities to contribute to Wolfbrook's growth. - Collaborate with existing investors and new clients to expand the Wellington portfolio. - Work with the marketing team to develop advertising strategies for vacant properties. - Conduct market research to understand demand trends and identify new investment opportunities. - Build a network of industry contacts to support future business development. Requirements - Experience using MRI Palace is essential. - Proven experience in residential property management or a related field. - Strong knowledge of the Residential Tenancies Act and property compliance. - Excellent communication and relationship-building skills. - A proactive, problem-solving mindset with great attention to detail. - A full New Zealand driver's license is essential. Benefits By joining Wolfbrook, you will enjoy a competitive salary along with performance-based bonuses. We provide top-tier perks, including a company car, phone, and laptop, as well as opportunities for professional development. You will be working with a team of industry experts in an exciting, fast-paced environment, managing a high-performing portfolio with industry-leading occupancy rates. Ready to Join Wolfbrook? If you are an ambitious property professional looking to advance your career, we would love to hear from you. Please click "Apply Now" or contact us for a confidential discussion.