Porter/Driver

About the Company At Millbrook Resort, we take pride in being recognized as Oceania's Leading Hotel for 2023 by the World Travel Awards. Set on 650 acres of stunning landscapes featuring lush fairways, rolling hills, and gentle streams, we are an internationally acclaimed luxury lifestyle resort. We foster a nurturing and supportive work environment, and our team is like a family. We are honored to be one of New Zealand's best places to work and are looking for exceptional individuals who share our passion for delivering outstanding guest experiences. About the Role We are seeking a customer service professional to join our five-star team. The role involves providing a warm welcome to our guests and ensuring they have a tailored experience throughout their stay. You will be part of a collaborative team that focuses on delivering a high-end, bespoke guest experience. Responsibilities include assisting with luggage, delivering room service, promoting in-house and external activities, driving guests in our shuttle service, and providing luxury airport transfers from Queenstown Airport to Millbrook Resort. The ideal candidate will be a self-starter with a strong customer focus, exhibiting honesty and responsibility, and capable of working independently while also supporting our front office operations. Requirements We are looking for candidates who meet the following criteria: - Previous customer service experience in a 4 or 5-star hotel or resort environment is desirable - A genuine passion for service delivery and the hospitality industry - Professional appearance and presentation - In-depth local knowledge along with excellent communication skills - Ability to work independently as well as part of an effective team - Physical fitness is required for manual handling tasks - Resilience and the ability to respond to a variety of situations with a flexible, collaborative approach - Availability to work weekends, public holidays, and shifts, including nights - A full, clean Driver's License is essential; a P class endorsement is preferred but not mandatory (we will assist you in obtaining this) Location: Arrowtown, Queenstown Hours: Permanent, full-time position with guaranteed hours between 30 to 40 per week Pay Rate: $26.00 - $27.00 gross per hour, depending on experience Benefits At Millbrook, we believe that our people are our greatest assets, and we take pride in rewarding our hardworking team members. We encourage learning and professional development to help you grow and excel in your career. As part of the Millbrook family, you will enjoy a range of exciting benefits, including discounts on products and services, free car parking, complimentary staff meals, and a daily travel allowance for team members living more than 25 kilometers from the resort. If you are looking to thrive in a dynamic, challenging, and busy environment, and you possess the qualities mentioned above, we would love to hear from you. Take the first step in your Millbrook journey and apply today. To apply for this position, please visit our careers page at https://careers.millbrook.co.nz/Careers and search for reference number 6768296. Please note that a valid New Zealand Working Visa is required to apply.